Website Maintenance & Support

Remove the hassle and stress of having to manage your website. Invest in one of our website maintenance and support plans so you can focus on running your business.

We offer a variety of website maintenance and support plans to choose from. Whether you just need help keeping your website up-to-date or if you know you’ll need hours of support and content updates, we have a package that is right for you.

We have years of experience and have tackled numerous websites that have needed support, malware removal, and a whole lot more. Get your website cared for by the professionals.

Michael Pothos Design - Website Maintenance & Support

Website Maintenance & Support Plans

Starter

$50/mo
Or $400/yr (Save $200)
  • Monthly Software, Theme, and Plugin Updates
  • Monthly Plugin Insights
  • WordPress Core Updates
  • Malware & Spam Removal
  • SSL Checks
  • Cancel Anytime*
  • 5% Off Hourly Rates
Web hosting is required

Must be purchased with Michael Pothos Design.

Malware removal is not guaranteed for heavily infected websites. However, we include daily backups with one-week retention on all hosting plans.

Basic

$100/mo
Or $960/yr (Save $240)
  • 1 Hour of Monthly Support & Content Updates
  • Monthly Software, Theme, and Plugin Updates
  • Monthly Plugin Insights
  • WordPress Core Updates
  • Malware & Spam Removal
  • SSL Checks
  • Cancel Anytime*
  • 10% Off Hourly Rates
Web hosting is required

Must be purchased with Michael Pothos Design.

Malware removal is not guaranteed for heavily infected websites. However, we include daily backups with one-week retention on all hosting plans.

Standard

$160/mo
Or $1,440/yr (Save $480)
  • 2 Hours of Monthly Support & Content Updates
  • Monthly Software, Theme, and Plugins Updates
  • Monthly Plugin Insights
  • WordPress Core Updates
  • Monthly Reports
  • Malware & Spam Removal
  • SSL Checks
  • Cancel Anytime*
  • Broken Page/Link Management
  • Priority Support
  • 15% Off Hourly Rates
Web hosting is required

Must be purchased with Michael Pothos Design.

Malware removal is not guaranteed for heavily infected websites. However, we include daily backups with one-week retention on all hosting plans.

Premium

$300/mo
Or $2,800/yr (Save $800)
  • 5 Hours of Monthly Support & Content Updates
  • Monthly Software, Theme, and Plugin Updates
  • Monthly Plugin Insights
  • WordPress Core Updates
  • Monthly Reports
  • Malware & Spam Removal
  • SSL Checks
  • Cancel Anytime*
  • Broken Page/Link Management
  • Priority Support
  • 20% Off Hourly Rates
Web hosting is required

Must be purchased with Michael Pothos Design.

Malware removal is not guaranteed for heavily infected websites. However, we include daily backups with one-week retention on all hosting plans.

*Cancellation is only valid for monthly plans. If you have a yearly plan, you will have to wait until your plan ends. You must contact us when you want to cancel. Do know that we do not offer refunds for any services.

All website maintenance and support plans can only be purchased while hosting with Michael Pothos Design and are only for WordPress-based websites. You can view our web hosting packages here. Support and content updates include adding, changing, or removing images, changes and updates to content, adding, changing, or removing elements, adding, changing, or deleting web pages, modifying site navigation if needed, installing and setting up new plug-ins if needed, and fixing any errors that arise on the site within the Developer’s ability to do so.

Why Invest in Website Maintenance & Support?

Worry-Free Maintenance

We provide worry-free website maintenance and support to ensure that your website runs smoothly.

Up-to-Date Software, Theme, & Plugins

We ensure that everything is updated on your website as needed.

Up To 20% Off Hourly

Get percentage discounts off of hourly rates, even if it’s not web-related.

U.S. Based Support

We handle everything locally. No need to deal with any foreign country.

Affordable Pricing

We offer our clients affordable website maintenance and support.

Saves Time

It’s tough running a business. Let us handle all the support and care for your website so it’s taken off your plate.

Website Hosting

Interested in getting website maintenance and support? We only offer it to customers that are hosting with us. Check out our hosting plans for more info.

Frequently Asked Questions

Having a website maintained and cared for is an investment on its own. Business owners want to have their website be up-to-date and taken care of in case anything ever happens. We understand that many people may have questions relating to what website maintenance and support is.

Website maintenance involves keeping a website up-to-date and running smoothly. This may include tasks such as removing spam comments, fixing broken pages or links, updating software, themes, and plugins, and much more. Think of it like taking your car to the mechanic for maintenance, although it is a lot more technical.

Website support includes adding, changing, or removing images, changes and updates to content, adding, changing, or removing elements, adding, changing, or deleting web pages, modifying site navigation if needed, installing and setting up new plug-ins if needed, and fixing any errors that arise on the site within the Developer’s ability to do so.

If you have a website and you always want to make sure that it is up and running with no errors, you will want to invest in getting website maintenance and support. We provide a variety of website maintenance and support packages to choose from. If you just need regular maintenance or for us to take care of a lot more, we got you covered.

All WordPress websites utilize plugins for numerous functions. As we update plugins, we also check to see the insights about each particular plugin. This includes a list of items we check for such as if it is frequently updated, compatible with the latest version of WordPress and PHP, if it makes an impact on memory usage and/or pagespeed, and much more. If for some reason we find that the plugin should be no longer used, we will do our best at finding a compatible one and let you know.

We have different packages that you can choose from for your website maintenance and support needs. Starting out for all packages, we include:

  1. Monthly Software, Theme, and Plugins Updates — We go through every month and ensure that all of these items are up-to-date without any errors on your site.
  2. WordPress Core Updates — With WordPress websites, there are core updates that enhance the security, code, and in general how WordPress functions. We ensure that at least once a month, your WordPress version is up-to-date and without affecting your site. We create a a local backup before we update WordPress as in some rare instances, it could potentially break your WordPress website.
  3. Malware & Spam Removal — Believe or not, but sometimes, even with all the security features that are added onto your site, malware and spam tend to find a way in. We take every precaution to ensure that your site does not get infected, but in rare cases it can happen. If your website has commenting enabled, chances are you will be receiving spam comments. We go through and remove these. Secondly, if there ever is malware on your site, we’ll do our best to remove it. We have fixed malware infected sites before and know the drill. However, if a website is heavily infected with malware, we move into our next phase which is restoring a backup.
  4. SSL Checks — With our web hosting packages, we offer FREE SSL certificates. These are assigned automatically to your site, and renew on their own. However, sometimes when they expire and auto-renew, they fail. We go in and re-submit the SSL renewal. On top of that, we also check to make sure that all of the links/pages throughout your site have a valid https:// in the URL.

We will let you know if you are in need of more support hours than what’s available on your specific plan. You can either choose to upgrade to the next package or you can just purchase the hours at a discounted rate, depending on the website maintenance and support package you have.

Yes. You can get a discount on hourly rates for anything as long as you have a website maintenance and support plan with us.

You can cancel your plan at any time if you are paying monthly. Just contact us for when you do want to cancel. If you are on a yearly plan and want to cancel, you will have to wait until your plan ends. Do know that we do not offer refunds for any services.

Yes. If at anytime you need to upgrade your plan, you can do so. You will have to pay the difference though depending on how many months you have left on your current plan.

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